This chart provides user-reported problems for FreshBooks in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official FreshBooks status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last FreshBooks outages.
Minor Resolved · 23 days ago · lasted about 2 hours
FreshBooks - Some Accounting Reports unavailable
We are currently investigating an issue that is preventing Accounting reports from loading for some users, as well as the Chart of Accounts. Apologies for any inconvenience this may cause.
Minor Resolved · about 1 month ago · lasted about 1 hour
FreshBooks - Degraded Performance on Billing/Upgrade Page
There’s currently an issue with degraded performance on our Billing/upgrade page on FreshBooks which can impact the ability to Upgrade/Update Billing info. We are working on fixing the performance issues and getting functionality back for the Billing/upgrade page Please check back for further updates.
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Minor Resolved · about 1 month ago · lasted about 11 hours
Issue with some FreshBooks Apps
We are currently investigating an issue reported earlier today which affects our Hubspot, Shopify, and Income Importer apps. We are aware of the issue and are currently working toward identifying the causes and solution. Apologies to affected users for any inconvenience this may cause.
Minor Resolved · about 1 month ago · lasted about 23 hours
Some users unable to save Invoices, Estimates, Expenses
We are currently investigating an issue reported earlier today which affects some users' ability to save Invoices, Estimates and Expenses. The issue appears to be limited to a small number of users based on reported cases. We are aware of the issue and are currently working toward identifying the causes and solution. Apologies to affected users for any inconvenience this may cause.
Minor Resolved · about 2 months ago · lasted about 2 hours
Payment gateway issues - PayPal
We are currently experiencing an issue with clients being able to pay with PayPal payment methods. The team is aware of the problem and is working to resolve it. You may notice issues with Invoice and checkout link payments through PayPal. We will post another update as soon as we have more information.
Minor Resolved · about 2 months ago · lasted about 15 hours
Payment gateway issues
We are currently experiencing an issue with WePay. The team is aware of the problem and is working to resolve it, but you may notice issues with processing transactions. We will post another update as soon as we have more information.
Minor Resolved · 4 months ago · lasted 19 days
Payment gateway issues - Stripe
FreshBooks is currently unable to process failed transactions through Stripe. Some users may find that information about failed direct debit payments is not appearing in their FreshBooks account. The team is aware of the problem and is working to resolve it. We will post another update as soon as we have more information.
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