Outage in Front

Search is temporarily unavailable in [us-west-1]

Resolved Minor

May 31, 2022 - Started almost 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

We are currently investigating this issue. Search and auto-complete features are impacted.

Components affected

Front Search engine

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/31/2022 03:41PM

A fix has been implemented. The performance are still degraded.

IDENTIFIED almost 2 years ago - at 05/31/2022 03:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/31/2022 03:08PM

We are currently investigating this issue.
Search and auto-complete features are impacted.

Latest Front outages

[us-west-1][us-west-2][eu-west-1] Chat Inaccesible - 11 days ago

[eu-west-1][by_company_00004] Front inaccessible - about 1 month ago

[us-west-2][by_company_00004] Front is not responsive - about 1 month ago

Intermittent API errors - 2 months ago

Partner Incident Impacting New Facebook and Instagram Channels - 2 months ago

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