Outage in Front

[us-west-1][us-west-2][eu-west-1] Chat Inaccesible

Resolved Major

April 15, 2024 - Started 17 days ago - Lasted 21 minutes
Official incident page

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Outage Details

Issue identified, currently mitigating issue

Components affected

Front chat

Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 04/15/2024 09:04PM

Issue resolved, chat functional for all customers.

MONITORING 17 days ago - at 04/15/2024 08:51PM

Identified, mitigated, and continuing to monitor chat for customers.

INVESTIGATING 17 days ago - at 04/15/2024 08:47PM

Issue identified, currently mitigating issue

Latest Front outages

[eu-west-1][by_company_00004] Front inaccessible - about 2 months ago

[us-west-2][by_company_00004] Front is not responsive - about 2 months ago

Intermittent API errors - 2 months ago

Partner Incident Impacting New Facebook and Instagram Channels - 3 months ago

Unstable infrastructure is causing Degraded performances across Front for some users [us-west-1][by_company_00009] - 3 months ago

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