Front Status

Resolved Elevated API Failures and Delays in Processing

The issue has been identified and a fix is being implemented.

Resolved [partner] [twilio_whatsapp] [twilio] Our partner Twilio is currently experiencing issues, our SMS and Whatsapp channels are affected.

Our partner Twilio is currently undergoing an outage affecting our SMS and Whatsapp channels. We are waiting to hear from them on an estimated time of resolution. More information can be found here: https://status.twilio.com/

Resolved Elevated error rate on client [us-west-1]

We are investigating elevated error rates while using the Front client. This can cause actions taken in the Front client to fail

Resolved Analytics unavailable

Analytics currently have trouble loading, we are actively investigating this issue.

Resolved Email delivery issues affecting SMTP channels [smtp] [partner]

We are currently investigating this issue.

Resolved Sending/receiving latency with Office 365 [office365] [us-west-1] [partner]

We are experiencing some latency when sending and receiving messages with Office 365.

Resolved Intermittently unable to load conversations [us-west-1] [by_company_00001]

The issue has been identified and a fix is being implemented.

Resolved Intermittently unable to load conversations [us-west-1]

We're currently investigating slow downs when listing conversations in an inbox. Our team is investigating

Resolved Experiencing delays for all incoming messages. [eu-west-1]

A fix is underway.

Resolved Slowness on the app [us-west-1]

The issue has been identified and a fix is being implemented.