Outage in ftrack

Degraded performance

Resolved Minor

February 07, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue with randomly failing requests affecting customers in EU and US.

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/07/2024 05:34PM

This incident has been resolved.

MONITORING 3 months ago - at 02/07/2024 01:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/07/2024 12:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/07/2024 11:13AM

We are currently investigating an issue with randomly failing requests affecting customers in EU and US.

Latest ftrack outages

DNS Provider issue - 8 months ago

Issue with signup for new trial - 9 months ago

EU Hosted Services Experiencing Slowdowns - 12 months ago

Degraded transcoding performance in US region - about 1 year ago

Degraded performance for clients in the Asia Pacific region - about 1 year ago

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