Number of Incidents
0 outages
Since last incident
41 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including ftrack.
Minor · about 1 month ago · lasted about 4 hours
We are currently seeing issues with the ftrackapp.com DNS not resolving correctly and are investigating.
Minor · 2 months ago · lasted about 3 hours
Issue with signup for new trial
We're investigating the issue where users are experiencing problems while signing up for new workspaces.
Minor · 4 months ago · lasted 13 days
EU Hosted Services Experiencing Slowdowns
We want to inform you that our hosted services in the European Union (EU) are experiencing some slowdowns. Our technical team is actively investigating the issue to identify the root cause and implement the necessary measures to restore normal operation. We understand the impact this may have on your business, and we sincerely apologize for any inconvenience caused. Rest assured, we are prioritizing this and working diligently to minimize the disruption to your operations.
Minor · 7 months ago · lasted 6 days
Degraded transcoding performance in US region
We are currently investigating an issue affecting some users in the US. Those affected may notice slower or stalled transcoding jobs. Please report any incidents via support@ftrack.com
Major · 7 months ago · lasted 24 minutes
Degraded performance for clients in the Asia Pacific region
Due to a configuration change in the Asia Pacific region, ftrack workspaces hosted in the region are experiencing a partial outage. We have identified the issue and are implementing a fix.
Maintenance · 12 months ago · lasted 19 minutes
We've identified an issue affecting the current rollout of ftrack 4.11. We are temporarily halting the release and sites will be reverted to the previous version. If you are seeing any outstanding issues please report them to support@ftrack.com
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