Outage in Gandi

Gandimail email quota incident

Resolved Minor
March 13, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor Gandi outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gandi, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue on the Gandimail platform with the mailbox quota. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/13/2024 05:14PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/13/2024 04:14PM

The quota issue began at 15:30 CET due to a deployment change. Emails sent to Gandimail mailboxes with more than 1 GB of used storage were rejected up to 16:31 CET and email sender received a notice: Undelivered Mail Returned to Sender.

MONITORING about 2 months ago - at 03/13/2024 03:41PM

The issue has been found and fixed.

During the incident, emails sent to the Gandimail mailboxes were rejected due to issue on quota calculation.

At 16:31 CET, our quota system is now working correctly. Emails sent to Gandimail mailboxes are now received.

IDENTIFIED about 2 months ago - at 03/13/2024 03:22PM

We have identified an issue on the Gandimail platform with the mailbox quota. We are investigating.

Latest Gandi outages

Incident on the plateform - about 1 month ago
shop.gandi.net unavailable - about 1 month ago
Incident on FR-SD6 - about 1 month ago

The easiest way to monitor Gandi and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime