Outage in GGNetwork

Issue on displaying avatar and balance in some regions.

Resolved Minor
April 18, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the GGNetwork status page and multiple sources to provide up-to-date information. Check back with us for the latest GGNetwork uptime status.

Outage Details

We found the issue that the players in some regions of Europe may be experiencing the avatar and balance not displaying. We are currently investigating and plan to fix it promptly
Components affected
GGNetwork Lobby
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 11:09AM

The mobile version has been fixed as well.

MONITORING 14 days ago - at 04/18/2024 10:24AM

fixed for the desktop version first.

IDENTIFIED 14 days ago - at 04/18/2024 09:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 04/18/2024 08:58AM

We found the issue that the players in some regions of Europe may be experiencing the avatar and balance not displaying. We are currently investigating and plan to fix it promptly

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