Outage in GitLab

Dependency Proxy 500 errors

Resolved Minor
April 17, 2024 - Started 15 days ago - Lasted about 10 hours

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Outage Details

We are aware of some jobs encountering 500 errors when attempting to pull images via the Dependency Proxy. We are investigating. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851
Components affected
GitLab Container Registry
Latest Updates ( sorted recent to last )
15 days ago - at 04/17/2024 04:56PM

We are aware of some jobs encountering 500 errors when attempting to pull images via the Dependency Proxy. We are investigating. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 05:13PM

No material updates at this time. Our investigation is ongoing. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 05:37PM

Our investigation is ongoing. This appears to be impacting only a small portion of users. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 05:55PM

No material updates at this time. Our investigation is ongoing. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 06:18PM

No material updates at this time. We continue to investigate the issue. Details will be provided in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 06:59PM

We believe to have identified the issue. We are working on a revert to address the problem. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

15 days ago - at 04/17/2024 08:29PM

Work is underway to revert the problematic changes. We do not expect this change to land in production for 8-12 hours. Once we have confirmed the fix has been deployed, we will post an update here. We sincerely apologize for the delay. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/17851

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