Outage in GoCardless

Payment Pages Partial Outage

Resolved Minor

January 25, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an outage of our Payment Pages. Specifically affecting Instant Bank Pay, Verified mandates and Merchant Bank account verification. Our engineers are investigating and we'll provide updates here. Updates from the affected Banks suggest this is related to the global Microsoft cloud outages affecting a number of services.

Components affected

GoCardless Live GoCardless Live

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2023 11:38AM

The underlying issue has been resolved and we've seen a number of successful payments being made.

INVESTIGATING about 1 year ago - at 01/25/2023 10:19AM

We are currently experiencing an outage of our Payment Pages. Specifically affecting Instant Bank Pay, Verified mandates and Merchant Bank account verification.

Our engineers are investigating and we'll provide updates here. Updates from the affected Banks suggest this is related to the global Microsoft cloud outages affecting a number of services.

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