Outage in GoToMeeting

GoTo Meeting - session not starting

Resolved Minor
June 13, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution. We will provide another update as soon as they become available.
Components affected
GoToMeeting
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/13/2023 09:18PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

MONITORING almost 2 years ago - at 06/13/2023 09:03PM

Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update.

IDENTIFIED almost 2 years ago - at 06/13/2023 08:08PM

Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.

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