Number of Incidents
5 outages
Since last incident
1 days
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Minor · 1 day ago · lasted about 10 hours
Grafana queries occasionally failing
Grafana queries for SQL datasources occasionally fail with the "database is closed" error. This issue is affecting all clusters.
Minor · 5 days ago · lasted about 2 hours
Data Delays on prod-us-central-0 Cluster
As of 1:00 UTC, we became aware of an issue with a delay in recent data for aggregated series being shown on dashboards and other query results in the prod-us-central-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Minor · 16 days ago · lasted about 2 hours
Adaptive Metrics issue in prod-us-central-0 region
As of 02:15 UTC, we were alerted to an issue with Adaptive Metrics affecting the prod-06 namespace in the prod-us-central-0 region. Users experiencing this may encounter issues with ingesting adaptive metrics. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Minor · 23 days ago · lasted about 1 hour
Slow Performance of Grafana Instances in prod-us-central-0 Region
As of 2023-09-06 20:40 UTC, we were alerted to an issue with instances hosted in the prod-us-central-0 region being slow or partially unresponsive. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Major · 29 days ago · lasted about 1 hour
Some Instances Failing to Initialize
As of 16:45 UTC, we were alerted to some instances failing to initialize and users may be presented with the "Your instance is loading" screen. Engineering is aware and actively working towards remediation. We will continue to provide updates.
Minor · about 1 month ago · lasted about 1 hour
Hosted Grafana Loading Screen Persistent after Initialization
Hosted Grafana instances in GCP clusters are currently experiencing long load times after any update or restart event that is triggered. Affected customers will see the loading screen for ~ 5 minutes before the instance loads. We are currently investigating this issue.
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