Outage in Grafana

Experiencing issues with instances in prod-eu-west cluster

Resolved Major

February 20, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue. Customers may experience issues accessing instances.

Components affected

Grafana EU-WEST

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/20/2023 04:48PM

As of 16:18 UTC, we have observed a return to nominal performance and instances on the eu-west-0 cluster now initialize as expected. As of this time, we are considering this incident resolved. No further updates.

MONITORING about 1 year ago - at 02/20/2023 02:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/20/2023 02:33PM

We are currently investigating this issue. Customers may experience issues accessing instances.

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