Outage in Grafana

SLO Plugin Issues

Resolved Major
February 07, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

As of 15:30 UTC, we have been alerted to an issue surrounding the SLO Plugin across all regions and clusters. The SLO Plugin is no longer reachable in Grafana Cloud and any method of interaction (such as API or Terraform) will not work at this time. Resources (such as dashboards and alerts) remain functional. Engineering is actively engaged and working towards remediation. We will monitor and provide updates.
Components affected
Grafana Cloud: Integrations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/07/2024 10:23PM

This incident has been resolved.

MONITORING 3 months ago - at 02/07/2024 10:17PM

All regions and clusters have been updated. We continue to monitor the situation.

IDENTIFIED 3 months ago - at 02/07/2024 07:58PM

Engineering continues efforts to restore full SLO plugin functionality across all regions and clusters. As of this time, we are beginning to see service restoration in some Grafana Cloud clusters.

We will continue to monitor and provide updates.

IDENTIFIED 3 months ago - at 02/07/2024 05:22PM

Engineering has identified and continues work towards remediation and resolution surrounding the ongoing issue with the SLO Plugin across all regions and clusters. The SLO Plugin UI continues to be unavailable in Grafana Cloud and any method of interaction (such as API or Terraform) will not work at this time. Resources (such as dashboards and alerts) remain functional.

We will continue to monitor and provide updates.

INVESTIGATING 3 months ago - at 02/07/2024 04:19PM

As of 15:30 UTC, we have been alerted to an issue surrounding the SLO Plugin across all regions and clusters. The SLO Plugin is no longer reachable in Grafana Cloud and any method of interaction (such as API or Terraform) will not work at this time. Resources (such as dashboards and alerts) remain functional.

Engineering is actively engaged and working towards remediation. We will monitor and provide updates.

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