Outage in Harmonic

Hub Performance Degradation

Resolved Major
March 30, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We observed performance degradation on vendor side starting from Mar 30, 2023 10:11am PDT. As a consequence, the Hub UI and a wide range of Hub APIs are currently affected. The team is in communication with the vendor and will keep monitoring the situation closely.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/30/2023 07:16PM

The degradation is recovered on Mar 30, 2023 11:00am PDT. We will keep close monitoring on any consequence status.

INVESTIGATING about 1 year ago - at 03/30/2023 05:36PM

We observed performance degradation on vendor side starting from Mar 30, 2023 10:11am PDT. As a consequence, the Hub UI and a wide range of Hub APIs are currently affected. The team is in communication with the vendor and will keep monitoring the situation closely.

Latest Harmonic outages

Hub Performance Degradation - over 1 year ago
Hub API Outage - over 2 years ago

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