Outage in HENNGE One

Maintenance : HENNGE Email DLP

Resolved Minor
January 13, 2023 - Started 3 months ago - Lasted 5 days
Official incident page

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Outage Details

平素より HENNGE One をご愛顧いただきまして誠にありがとうございます。 HENNGE Email DLP をご利用中のお客様に、サービスメンテナンスのご案内をいたします。 以下の日程にて、HENNGE Email DLP のメンテナンス作業を予定しております。 ■作業予定日  2023 年 1 月 18 日 (水) 12:00 〜 14:00 上記に伴い、 12:00 〜 14:00 の時間帯で 最大で 20 分程度、フィルター通知や暗号化通知など HENNGE Email DLP から送信される通知メールの生成に遅延が生じる可能性がございます。 なお、本作業は HENNGE Email DLP から送信される通知メールのみへの影響となり、 その他の処理や操作には影響はございませんのでご安心ください。 <影響のある処理や操作> ・HENNGE Email DLP からの通知メールの送信  → フィルター通知や暗号化パスワード通知などが送信されるまで、最大 20 分程度の遅延が生じる可能性がございます。 <影響のない処理や操作> ・送信メール自体の配送 ・ZIP暗号化、HENNGE Secure Download の処理 ・ユーザーコンソール上での保留メール/承認メールの確認や操作 ・HENNGE Secure Download の認証コード通知メールの配送 お客様にはご迷惑をおかけ致しますが、何卒ご理解いただけますようお願い申し上げます。 メンテナンスが完了いたしましたら、改めてご案内をさせていただきます。
Components affected
HENNGE One HENNGE Email DLP
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/18/2023 04:23AM

本件につきまして続報です。

本日予定していたメンテナンス作業につきまして、12:50 頃に完了いたしましたことをご報告いたします。
なお、現時点で遅延なく通知メールが配送されることを確認しております。

この度はご理解、ご協力いただきまして誠にありがとうございました。
今後とも HENNGE One をよろしくお願い申し上げます。

MONITORING 3 months ago - at 01/13/2023 05:59AM

平素より HENNGE One をご愛顧いただきまして誠にありがとうございます。
HENNGE Email DLP をご利用中のお客様に、サービスメンテナンスのご案内をいたします。

以下の日程にて、HENNGE Email DLP のメンテナンス作業を予定しております。

■作業予定日
 2023 年 1 月 18 日 (水) 12:00 〜 14:00

上記に伴い、 12:00 〜 14:00 の時間帯で 最大で 20 分程度、フィルター通知や暗号化通知など
HENNGE Email DLP から送信される通知メールの生成に遅延が生じる可能性がございます。

なお、本作業は HENNGE Email DLP から送信される通知メールのみへの影響となり、
その他の処理や操作には影響はございませんのでご安心ください。

<影響のある処理や操作>
・HENNGE Email DLP からの通知メールの送信
 → フィルター通知や暗号化パスワード通知などが送信されるまで、最大 20 分程度の遅延が生じる可能性がございます。

<影響のない処理や操作>
・送信メール自体の配送
・ZIP暗号化、HENNGE Secure Download の処理
・ユーザーコンソール上での保留メール/承認メールの確認や操作
・HENNGE Secure Download の認証コード通知メールの配送


お客様にはご迷惑をおかけ致しますが、何卒ご理解いただけますようお願い申し上げます。

メンテナンスが完了いたしましたら、改めてご案内をさせていただきます。

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There are a few things you can try:
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