Outage in Heroku

Degraded availability

Resolved Major
August 15, 2022 - Started over 3 years ago - Lasted 35 minutes
Official incident page

Incident Report

Some customers apps hosted in the US Common Runtime region were experiencing increased latencies and increased error rates while attempting to route requests to dynos.

Engineers have rolled back a change that they believe to have caused the issue and are monitoring for stability.


Components affected
Heroku Apps

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Latest Updates ( sorted recent to last )
UPDATE over 3 years ago - at 08/15/2022 11:09PM

Some customers apps hosted in the US Common Runtime region were experiencing increased latencies and increased error rates while attempting to route requests to dynos.

Engineers have rolled back a change that they believe to have caused the issue and are monitoring for stability.


ISSUE over 3 years ago - at 08/15/2022 10:34PM

Beginning at approximately 21:54 UTC Aug 15th, routing availability for US Common Runtime-hosted apps dropped below acceptable levels. Engineering was notified and immediately began scaling up capacity to address demand needs.

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