Outage in Heroku

DNS Resolution Issues Impacting New Apps

Resolved Minor
January 12, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor Heroku outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heroku, and never miss an outage again.
Start Free Trial

Outage Details

Our upstream service provider has confirmed the issue and investigating from their end. The issues are identified to be intermittent and we're awaiting a resolution from them.

Components affected
Heroku Apps
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 01/12/2023 11:41AM

Our upstream service provider has confirmed the issue and investigating from their end. The issues are identified to be intermittent and we're awaiting a resolution from them.

UPDATE over 1 year ago - at 01/12/2023 11:18AM

Engineers are continuing to investigate and are working with our upstream service provider to identify a resolution path. The service provider informed us that they are aware of the issue, and actively working on it.

We'll provide the next update within next 60 minutes, or as soon as one is available.

ISSUE over 1 year ago - at 01/12/2023 10:23AM

Engineers have identified DNS resolution issues for newly created apps on Heroku and are currently investigating the root cause.

Start monitoring Heroku and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime