Outage in Heroku

Heroku Postgres Multi-Tenant Host Outage

Resolved Minor
July 11, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are still actively investigating this issue and will post more updates soon.
Components affected
Heroku Data

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Latest Updates ( sorted recent to last )
UPDATE over 2 years ago - at 07/11/2023 05:42PM

We are still actively investigating this issue and will post more updates soon.

UPDATE over 2 years ago - at 07/11/2023 04:38PM

We are still actively investigating this issue and will post more updates soon.

UPDATE over 2 years ago - at 07/11/2023 03:21PM

We are actively investigating this issue and will have further updates soon.

ISSUE over 2 years ago - at 07/11/2023 01:44PM

An issue has been detected with a small number of Mini and Basic plan customers. When attempting to access the database, these customers will receive this error message: `FATAL: the database system is in recovery mode` and the output of `pg:info` says `Unavailable, operator notified`.

Engineers are working on the issue. We will update as we have more details.

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