Outage in Heroku

Heroku Postgres Multi-Tenant Host Outage

Resolved Minor
July 11, 2023 - Started 3 months ago - Lasted about 5 hours
Official incident page

Need to monitor Heroku outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heroku, and never miss an outage again.
Start a Free Trial

Outage Details

We are still actively investigating this issue and will post more updates soon.
Components affected
Heroku Data
Latest Updates ( sorted recent to last )
UPDATE 3 months ago - at 07/11/2023 05:42PM

We are still actively investigating this issue and will post more updates soon.

UPDATE 3 months ago - at 07/11/2023 04:38PM

We are still actively investigating this issue and will post more updates soon.

UPDATE 3 months ago - at 07/11/2023 03:21PM

We are actively investigating this issue and will have further updates soon.

ISSUE 3 months ago - at 07/11/2023 01:44PM

An issue has been detected with a small number of Mini and Basic plan customers. When attempting to access the database, these customers will receive this error message: `FATAL: the database system is in recovery mode` and the output of `pg:info` says `Unavailable, operator notified`.

Engineers are working on the issue. We will update as we have more details.

Your Status Page Aggregator. Easily monitor all third-party dependencies.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2763 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available