Number of Incidents
3 outages
Since last incident
11 days
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Major · 11 days ago · lasted about 6 hours
Cellular connectivity interruption on some SIM cards
We are seeing an issue preventing some SIM cards with the 8935* prefix from being able to attach to the network and pass data. We have escalated this to upstream carrier partners and they are actively investigating.
Major · 28 days ago · lasted 4 days
Network and connectivity interruption for some SIMs on the 8944* range
We are seeing an issue with a network partner causing some SIM cards on the 8944* ICCID range to be unable to pass data on the network. The issue has been escalated and we are investigating along with our partner. We will post updates here as we learn more.
Major · 30 days ago · lasted about 2 hours
Network and connectivity incident on SIMs on the 89357* range
We are seeing an issue with a network partner causing some SIM cards on the 89357* ICCID range to be unable to pass data on the network. We immediately reported to our upstream partner and received confirmation about an incident on their side, we're all investigating and will provide more details about impact and path to resolution.
Major · about 1 month ago · lasted 9 days
Connectivity Interruption on some SIM cards
We are seeing an issue with a network partner causing some SIM cards to be unable to pass data on the network. The issue has been escalated and we are investigating along with our partner. We will post updates here as we learn more.
Minor · about 1 month ago · lasted about 2 hours
There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Minor · about 1 month ago · lasted about 18 hours
Cellular Connectivity Issue With Certain SIMs
Our network monitoring systems have detected an issue with an upstream provider that is causing some SIMs that start with the 8935 ICCID prefix to have issues attaching to the network. Not all SIMs in this range are affected, but some subset is experiencing a problem. This has been escalated with the provider and they are actively working on the issue.
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