Outage in HubSpot

Workflow enrollment is currently delayed for some customers

Resolved Minor
March 10, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We’ve identified an issue causing workflow enrollment delays for some customers starting at 1:44 PM EST (UTC -05:00) on Mar 9, 2023. We are addressing the issue and have prevented it from impacting new workflows. We will update this page when more information is available.
Components affected
HubSpot Chat & Automation
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/11/2023 09:06PM

Workflow enrollments is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 1:44 PM EST (UTC -05:00) on Mar 9, 2023. The issue is now fully resolved.

IDENTIFIED about 1 year ago - at 03/10/2023 10:31PM

We are continuing to work through the issue that is causing some workflow enrollments to be delayed. We will update this page when more information is available.

IDENTIFIED about 1 year ago - at 03/10/2023 05:55PM

We have identified the issue causing enrollment delays for some workflows using the following enrollment types: association filters, analytics filters, and/or integration event filters. We are addressing the issue and a fix is currently in progress. Some enrollments may continue to be delayed through the weekend, but new enrollments will not be impacted. We will continue to update this page as more information becomes available.

IDENTIFIED about 1 year ago - at 03/10/2023 04:09PM

We are continuing to investigate the issue that is causing some workflow enrollments to be delayed. We will update this page when more information is available.

IDENTIFIED about 1 year ago - at 03/10/2023 03:11PM

We’ve identified an issue causing workflow enrollment delays for some customers starting at 1:44 PM EST (UTC -05:00) on Mar 9, 2023. The issue impacts some workflows that use an enrollment filter of one of these three types: some association filters, analytics filters, and integration event filters. We are addressing the issue and additional workflows will not be affected. We will update this page when more information is available.

IDENTIFIED about 1 year ago - at 03/10/2023 01:26AM

We’ve identified an issue causing workflow enrollment delays for some customers starting at 1:44 PM EST (UTC -05:00) on Mar 9, 2023. We are addressing the issue and have prevented it from impacting new workflows. We will update this page when more information is available.

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