Outage in Humio

Falcon Data Ingest Delay from US-1 & US-2

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 16 hours
Official incident page

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Outage Details

Beginning at approximately 07:50 PT (14:50 UTC) today 13 June, Falcon data ingest from US-1 & US-2 has been delayed, due to delays in the Falcon platform. The core Falcon platform is recovering, and is catching up on the data backlog to push into LogScale. LogScale is ingesting this data as normal, but events may continue to be delayed. Please note this is only impacting data ingested directly from Falcon, such as for the Falcon Long Term Repository or Humio 4 Falcon products, or using the FDR S3 feed. All other data ingest is unaffected, and the LogScale platform is performing as expected. We are continuing to monitor the queue of data ingest from Falcon, and will update once performance is caught up.
Components affected
Humio Log Ingest
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/14/2023 05:09PM

All Falcon data queues are now back to standard performance, and ingest is occurring at standard parameters.

Please refer to the Falcon Tech Alert for details regarding this issue.
LogScale performance was maintained throughout this incident.

MONITORING over 2 years ago - at 06/14/2023 09:41AM

We are still continuing to monitor the queue of data ingest from Falcon due to the delays in the Falcon platform, and will update once performance is caught up.

MONITORING over 2 years ago - at 06/14/2023 01:08AM

Beginning at approximately 07:50 PT (14:50 UTC) today 13 June, Falcon data ingest from US-1 & US-2 has been delayed, due to delays in the Falcon platform.

The core Falcon platform is recovering, and is catching up on the data backlog to push into LogScale. LogScale is ingesting this data as normal, but events may continue to be delayed.

Please note this is only impacting data ingested directly from Falcon, such as for the Falcon Long Term Repository or Humio 4 Falcon products, or using the FDR S3 feed.
All other data ingest is unaffected, and the LogScale platform is performing as expected.

We are continuing to monitor the queue of data ingest from Falcon, and will update once performance is caught up.

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