Outage in iAdvize (HA)
WhatsApp - Problems sending and receiving messages
Resolved Major
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Outage Details
Components affected
iAdvize (HA) WhatsAppLatest Updates ( sorted recent to last )
After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.
Thanks a lot for your patience.
The situation is back to normal. Messages sent by visitors during the incident will be retrieved and distributed.
We are actively monitoring the situation.
We are redeploying WhatsApp numbers gradually, starting with the ones with the most processing volume.
We are experiencing a problem sending and receiving on the WhatsApp channel for all numbers since 12:40pm CET. Our teams are mobilized to solve this problem.
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