Is iAdvize (HA) down?

iAdvize (HA) current official status is Up and running

Monitor the status of
all your services in one place

Create an account and easily monitor the services that impact your business. Keep your team in the loop with instant notifications when a service is experiencing problems. Access to historical data to see how the services are performing over time.

Get started free

No credit card required · Cancel anytime · 1431 services available

iAdvize (HA) Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
1
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Slowness on the platform

We are currently experiencing some slowness on the platform impacting the access to the administration, the console and the loading of the tag on the website side. Our technical team is currently working to resolve the problem.

Resolved Minor WhatsApp : Problems sending and receiving messages

We are currently experiencing a problem sending or receiving messages on WhatsApps. Our technical team is currently working on resolving the issue. We thank you in advance for your patience.

about 2 months ago Official incident report

Resolved Minor Loading problem on the visitor side

Since a few minutes, we detect loading errors on the visitor side of the iAdvize tag. This generates a decrease in the volume of conversations created. Our technical team is mobilized to solve this problem.

Resolved Minor Delay in the distribution of conversations

We detected a problem in the conversation distribution engine between 1:40pm (UTC+2) and 1:55pm (UTC+2) During this period, conversations could be created but were not distributed due to a delay in taking into account the distribution events. As a result, agents could receive conversations several minutes later. The problem is now solved. We are sorry for the inconvenience and thank you for your understanding.

Resolved Minor Desynchronization of the users' presence

On Monday, 18 October at around 4pm, a problem occurred on one of our two ejabberd instances that manages the proper functioning of XMPP (real-time message exchange protocol). Normally, this should not be a problem because the second instance takes over until the first one restarts. However, in this case, the restart was not done correctly, which generated presence desynchronization at the end of the day when the users disconnected. The disconnection was not always taken into account correctly, which meant that we considered users to be connected when they were not and vice versa. As a consequence, we were able to engage some visitors but the conversations could not be distributed due to the lack of real availability of agents. These conversations appear this morning for the concerned agents. Our technical team is currently investigating why the server restart did not take place as planned. In parallel, we are resynchronizing the presence of users who have not yet reconnected.

Why use IsDown?

No more running around to find the problem. Be the first to know!

All your services status in one place

Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

Notification level by service

Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Weekly digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

Start monitoring
all your essential services

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.

  2. Step 2 Select your services

    There are 1431 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

IsDown App

FAQ

Is iAdvize (HA) down?
iAdvize (HA) seems to be up and running. We're updating the status regularly.
I'm having issues with iAdvize (HA), but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when iAdvize (HA) is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when iAdvize (HA) has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

Ready to start monitoring your services?

Your employees rely on SaaS and cloud applications. Make them more productive and efficient. Enabling monitoring for your services will give you real-time alerts and notifications when your services are down.

Start today for FREE