Outage in Imperva

Imperva Management Portal Login Issue

Resolved Minor
May 22, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/22/2022 08:41AM

Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED almost 2 years ago - at 05/22/2022 08:31AM

We have identified the source of the service degradation affecting customers ability to log in to the Imperva Management Portal. This affects customers using both the new and the old User Interfaces. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING almost 2 years ago - at 05/22/2022 08:07AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/22/2022 07:52AM

We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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