Outage in Imperva

[INC-519] Jakarta (JKT) DataCenters Connectivity Issue

Resolved Minor
April 20, 2024 - Started 14 days ago - Lasted 40 minutes
Official incident page

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Outage Details

Technical teams are investigating a potential issue in the Jakarta (JKT) and Singapore (SIN) data centers. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Singapore (SIN)
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/20/2024 10:30AM

This incident has been resolved.

MONITORING 14 days ago - at 04/20/2024 10:23AM

A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 14 days ago - at 04/20/2024 10:12AM

We have identified the source of the issue in the data center. Technical teams are working on a fix.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 14 days ago - at 04/20/2024 09:52AM

Technical teams are investigating a potential issue in the Jakarta (JKT) and Singapore (SIN) data centers. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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