Outage in Imperva

[INC-501] Imperva Management Portal - Security Events Issue - APAC

Resolved Minor
March 18, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We have identified a service degradation impacting the APAC region's security events in the Imperva Management Portal. Some security events may experience delays in appearing on the event page dashboard. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2024 08:22AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/18/2024 11:24PM

Investigation into the cause of the service degradation affecting the APAC region's security events remains ongoing. Customer sites are fully protected and further updates will be provided as information becomes available.

INVESTIGATING about 2 months ago - at 03/18/2024 08:34PM

Investigation into the cause of the service degradation affecting security events in the Imperva Management Portal is still ongoing. Customer sites remain fully protected and further updates will be provided as information becomes available.

INVESTIGATING about 2 months ago - at 03/18/2024 03:57PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/18/2024 11:57AM

We have identified a service degradation impacting the APAC region's security events in the Imperva Management Portal. Some security events may experience delays in appearing on the event page dashboard. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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