Outage in Infobip

EMEA (DE) - Delays on EMAIL endpoint

Resolved Minor
September 07, 2023 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing delay issues with the HTTP API calls over EMEA (DE) data center. You can experience higher latencies on HTTP v1 and HTTP v2 send APIs, however, we are accepting and processing everything. The scope of the issue is currently being investigated, and more information will follow in the next update.
Components affected
Infobip HTTP API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/07/2023 09:19PM

The issue has been successfully resolved and the EMAIL service is once again operational.
During the specified timeframe, part of Infobip customers may have experienced higher latencies on HTTP v1 and HTTP v2 send APIs.

Start (UTC): 07 September 14:31
End (UTC): 07 September 20:07
Impact: High latencies with the HTTP API calls over EMEA (DE) data center.

INVESTIGATING 8 months ago - at 09/07/2023 08:07PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 09/07/2023 06:13PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 09/07/2023 05:15PM

We are currently experiencing delay issues with the HTTP API calls over EMEA (DE) data center. You can experience higher latencies on HTTP v1 and HTTP v2 send APIs, however, we are accepting and processing everything. The scope of the issue is currently being investigated, and more information will follow in the next update.

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