Outage in Inspectorio

Accessibility and Performance Issues with Sight, Rise, DocuFlow

Resolved Major
September 08, 2023 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue with multiple platforms. At this time, users may experience being unable to access Sight, Rise, and DocuFlow. We apologize for the inconvenience. We will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/08/2023 11:14AM

Our Engineering team has confirmed that the issue impacting our web and mobile services has been resolved. If you continue to experience problems, please contact our support team via e-mail at support@inspectorio.com or via live chat. We apologize for the inconvenience and thank you for your patience.

MONITORING 8 months ago - at 09/08/2023 11:00AM

Mobile services (reports upload functionality) are back to normal. We will post an update as soon as this has been fully resolved.

MONITORING 8 months ago - at 09/08/2023 10:40AM

Users should now be able to log-in to the platforms. However, our engineering team identified that mobile services (reports upload functionality) are still impacted. We will post an update as soon as this has been fully resolved.

MONITORING 8 months ago - at 09/08/2023 10:20AM

Our engineering team has implemented a fix for the accessibility and performance issues and is monitoring the situation. At this time, all actions taken should be processing normally. We will post an update as soon as this has been fully resolved.

IDENTIFIED 8 months ago - at 09/08/2023 08:44AM

Our engineering team has identified the issue and is currently working on a fix.

We'll provide further updates once the fix has been deployed.

INVESTIGATING 8 months ago - at 09/08/2023 08:20AM

Our engineering team is investigating an issue with multiple platforms. At this time, users may experience being unable to access Sight, Rise, and DocuFlow. We apologize for the inconvenience. We will share an update once we have more information.

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