Outage in Inspera
Users being logged out (401 error)
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The hotfix that was deployed last week has solved the problem. We have been monitoring the traffic, and see that the fix is preventing incorrect invalidations.
We have been monitoring the issue after the hotfix deploy yesterday. We have seen that the fix has prevented incorrect invalidations like it aimed to do. The status of Inspera Assessment is set to operational again, and we continue to monitor.
There has been an intermittent infrastructure issue causing user sessions to be incorrectly invalidated. This would cause the user to be logged out of Inspera. We have now put in place a mitigation that aims to prevent session invalidation in these cases with a hotfix. We will continue to monitor.
The issue has been identified and a fix is being implemented.
We are still working on this issue.
We are currently investigating an issue were some users are reporting being logged out with 401 error.
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