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This incident has been resolved.
A fix has been implemented for API and we are monitoring the results.
Portal order and ticket flows have been addressed. We are still encountering issues adding notes via the API.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We would like to inform you that you may encounter an error when submitting or modifying orders via portal as well as when adding notes via API endpoints.
Our technical team is actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
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