Resolved incident affecting Prep Platform - Fix Deployed
We are investigating an incident with Prep that may impact end-users. Behavior users may experience: When attempting to access certain areas of the Prep platform, users may receive an interviewstream error page. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support
Resolved Connect (Live) - RESOLVED
We are investigating an incident with Connect (Live). - Affected users may experience an error message received when attempting to start a Connect (Live) interview. - Error Message: Unable to connect to RIVS We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support
Resolved Investigating an incident affecting On Demand, Connect, and Scheduler
We are investigating an incident affecting On Demand, Connect, and Scheduler. Affected users may experience: When attempting to invite more than one candidate at a time to an interview for (On Demand, Connect, or Scheduler) via a requisition invite using a CSV file upload OR trying to add more than one candidate with the "Add Candidate" feature. Available Workaround: Inviting candidates one-by-one OR with a CSV file that has candidate/attendee valid phone numbers We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support
Resolved A Blank Page is Displayed when Viewing Candidate Videos and Questions
We are currently investigating this issue. - What is the behavior? Portal users may experience a blank screen when attempting to view candidate videos and questions. - What are we doing? The development team is diligently working on a fix for this issue. Our apologies for any disruption this incident may cause to your daily operation. interviewstream support
Resolved Additional Emails included when sending Cancellation and Event Template
We are currently investigating an issue. - The behavior you may experience: When canceling an appointment on an auto-scheduled case, a large number of email addresses are added to the email, who may not be part of your organization. - The workaround is to not cancel a candidate on an auto-scheduled case location. We apologize for the issue and appreciate your patience as we investigate to determine the root cause. interviewstream support
Resolved HireBar "Deceptive site ahead" Error Page
We are currently investigating this issue. - What is the behavior? When you access HireBar you will receive an error message from Google, Safari, and FireFox stating "Deceptive site ahead". - Is there a workaround? Please use Internet Explorer to access HireBar. - How do I exit the error page? Click on 'Back to safety" Thank you for your patience while we work to resolve this issue. interviewstream support
Resolved Powerschool Outage
interviewstream is currently monitoring a widespread issue that has been reported by Powerschool. - What is affected? This issue is affecting the links for the applicant tracking system. - What is the status? Powerschool and its engineering team are currently working on a resolution. We will continue to update as we receive updates from Powerschool on the issue. Thank you for your patience, interviewstream support
Resolved Error Message "Loaded a deactivated Company or data related to a deactivated company"
We are currently investigating this issue. Behavior users may experience: When attempting to begin an interview the end-user receives an error message: Loaded a deactivated Company or data related to a deactivated company..." Our apologies for any disruption this may cause. interviewstream support
Resolved Emails bouncing when sending to Gmail Mailboxes
We are currently investigating an issue causing emails sent to addresses Google mx records to fail. This is related to an outage in Gmail services. For details, please see Gmail's status page: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab Impacts that users may experience are: - Invitation emails not being sent to email addresses with Google mx records, including some corporate addresses. - Reminder emails not being sent to email addresses with Google mx records. - Recruiters using email addresses with Google mx records not receiving email notices when their usernames are mentioned.
Resolved RIVS Delay
We are currently investigating an issue that may result in delays on the RIVS platform: Behaviors that users may experience a delay with are: - Sending Emails - Updating the event invitation status - Updating calendars We will update as we receive additional information. Our apologies for the disruption. interviewstream Support
Start with a free account that will allow you to monitor up to five services. Sign up via Google, Slack, or email.
There are 1000 services to choose from, and we're adding more every week.
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
You'll never be caught by surprise again. Every time there's a problem with one tool, you'll get a notification ASAP.
We're monitoring 1000 services and adding more every week.
IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one.
We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.
You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.
IsDown collects the status from services to help you be ahead of the game.