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Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 12 days ago

Latest Incidents

Last 30 days

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Resolved incident affecting Prep Platform - Fix Deployed

We are investigating an incident with Prep that may impact end-users. Behavior users may experience: When attempting to access certain areas of the Prep platform, users may receive an interviewstream error page. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support

Resolved Connect (Live) - RESOLVED

We are investigating an incident with Connect (Live). - Affected users may experience an error message received when attempting to start a Connect (Live) interview. - Error Message: Unable to connect to RIVS We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support

Resolved Investigating an incident affecting On Demand, Connect, and Scheduler

We are investigating an incident affecting On Demand, Connect, and Scheduler. Affected users may experience: When attempting to invite more than one candidate at a time to an interview for (On Demand, Connect, or Scheduler) via a requisition invite using a CSV file upload OR trying to add more than one candidate with the "Add Candidate" feature. Available Workaround: Inviting candidates one-by-one OR with a CSV file that has candidate/attendee valid phone numbers We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support

about 1 month ago Official incident report

Resolved A Blank Page is Displayed when Viewing Candidate Videos and Questions

We are currently investigating this issue. - What is the behavior? Portal users may experience a blank screen when attempting to view candidate videos and questions. - What are we doing? The development team is diligently working on a fix for this issue. Our apologies for any disruption this incident may cause to your daily operation. interviewstream support

Resolved Additional Emails included when sending Cancellation and Event Template

We are currently investigating an issue. - The behavior you may experience: When canceling an appointment on an auto-scheduled case, a large number of email addresses are added to the email, who may not be part of your organization. - The workaround is to not cancel a candidate on an auto-scheduled case location. We apologize for the issue and appreciate your patience as we investigate to determine the root cause. interviewstream support

Resolved HireBar "Deceptive site ahead" Error Page

We are currently investigating this issue. - What is the behavior? When you access HireBar you will receive an error message from Google, Safari, and FireFox stating "Deceptive site ahead". - Is there a workaround? Please use Internet Explorer to access HireBar. - How do I exit the error page? Click on 'Back to safety" Thank you for your patience while we work to resolve this issue. interviewstream support

Resolved Powerschool Outage

interviewstream is currently monitoring a widespread issue that has been reported by Powerschool. - What is affected? This issue is affecting the links for the applicant tracking system. - What is the status? Powerschool and its engineering team are currently working on a resolution. We will continue to update as we receive updates from Powerschool on the issue. Thank you for your patience, interviewstream support

Resolved Error Message "Loaded a deactivated Company or data related to a deactivated company"

We are currently investigating this issue. Behavior users may experience: When attempting to begin an interview the end-user receives an error message: Loaded a deactivated Company or data related to a deactivated company..." Our apologies for any disruption this may cause. interviewstream support

Resolved Emails bouncing when sending to Gmail Mailboxes

We are currently investigating an issue causing emails sent to addresses Google mx records to fail. This is related to an outage in Gmail services. For details, please see Gmail's status page: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab Impacts that users may experience are: - Invitation emails not being sent to email addresses with Google mx records, including some corporate addresses. - Reminder emails not being sent to email addresses with Google mx records. - Recruiters using email addresses with Google mx records not receiving email notices when their usernames are mentioned.

Resolved RIVS Delay

We are currently investigating an issue that may result in delays on the RIVS platform: Behaviors that users may experience a delay with are: - Sending Emails - Updating the event invitation status - Updating calendars We will update as we receive additional information. Our apologies for the disruption. interviewstream Support

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