Outage in Invoca
Smart Alerts Incident
Resolved Minor
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Outage Details
Components affected
Invoca Exported ReportsLatest Updates ( sorted recent to last )
This incident has been resolved.
We are currently going through another round of testing prior to deploying a fix for this incident. There have been no new incident windows today and all smart alerts sent on 9/26 should be accurate.
Our code testing is still in progress, however we have seen no erroneous notifications over yesterday or this morning. The last impact window for Smart Alerts was 46 hours ago.
We have identified the root case of the issue and are actively testing the code changes needed to remedy the issue. Additionally, all Smart Alert notifications sent today should be accurate as the last incident impact window occurred 27 hours ago.
We are currently investigating an incident involving Smart Alerts. This issue may impact customers who receive smart alerts and result in periodically receiving alerts with incorrect call counts.
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