Outage in Invoca

Google Ads Authentication Issue

Resolved Minor
October 06, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is currently investigating a potential authentication issue with the Google Ads integration.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/06/2023 07:34PM

Thank you for your continued patience and understanding. This issue is now resolved. There are no necessary actions required by previously impacted customers.

MONITORING 7 months ago - at 10/06/2023 07:14PM

A fix has been deployed and the impacted integrations have been re-authenticated. We will continue to monitor these integrations to ensure the connections remain active.

IDENTIFIED 7 months ago - at 10/06/2023 06:59PM

We are reverting a recent deployment which has caused an issue where some customers’ Google Ads integrations are experiencing authentication issues resulting in call data not successfully posting to Google.

IDENTIFIED 7 months ago - at 10/06/2023 06:34PM

The issue has been identified and we are working towards a resolution. Thank you for your patience.

INVESTIGATING 7 months ago - at 10/06/2023 06:06PM

Our team is currently investigating a potential authentication issue with the Google Ads integration.

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