Outage in IONOS

Incident Report for Customer Service Support Tool

Resolved Major
May 12, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Components affected
IONOS Support Tool
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/12/2023 01:21PM

The issue has been resolved.

IDENTIFIED 5 months ago - at 05/12/2023 12:00PM

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

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