Check if IONOS is down, official outages, user-reported issues, and outages map.
IONOS is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more IONOS status data.
IsDown has tracked 297 incidents since started monitoring IONOS status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 12, 2025
09:02 PM CEST
|
Minor
An outage with one of our main offices are causing problems with our Technical Support line. You ...
|
about 6 hours |
Oct 12, 2025
07:27 PM CEST
|
Minor
An outage with one of our main offices are causing problems with our Technical Support line. You ...
|
about 1 hour |
Oct 10, 2025
04:17 AM CEST
|
Major
An outage with one of our main offices are causing problems with our Technical Support line. You ...
|
about 1 hour |
Oct 08, 2025
11:35 AM CEST
|
Minor
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer...
|
about 1 hour |
Oct 06, 2025
07:00 PM CEST
|
Minor
Some customers may face issues while using their MyWebsite product. At this time, it may not be p...
|
about 1 hour |
Sep 30, 2025
04:32 PM CEST
|
Minor
An outage with one of our main offices are causing problems with our Technical Support line. You ...
|
about 2 hours |
Sep 09, 2025
01:52 PM CEST
|
Major
Currently, some customers may not be able to log in to the Control Panel
|
34 minutes |
Sep 01, 2025
05:35 PM CEST
|
Major
Some customers may face issues while using their MyWebsite product. At this time, it may not be p...
|
41 minutes |
Sep 01, 2025
05:03 PM CEST
|
Not Confirmed by IONOS
Service outage affecting mail and websites
Users report no access to mail and website downtime, with internal server errors cited. Multiple ...
|
38 minutes |
Aug 19, 2025
06:34 PM CEST
|
Minor
We have received reports that some customers may be experiencing login issues with their Exchange...
|
about 2 hours |
emi - ionos webmail seems to be down.
Fernando - Ionos email on computer hasn't loaded anything at all since I arrived in Dubai. This email is a complete disaster. I'm going to be without email for my entire trip. I can only access it on my phone, and there it's very slow, loading emails whenever it feels like it (the internet connection isn't ....
Claire - Can't get the webmail to load. Tried on multiple machines, restarted web browser, restarted machine with no luck. It's been 2 days now.
SARAM - NOT WORKING SHOWING SOME ERRORS .
Daniel - My website is temporarily unavailable and so the IONOS website is down..
gail - An error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later..
Rachel - No access to mail error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later..
jay - Your request couldn't be completed. HTTP Status code: 500..
zennir - Cannot connect into admin panel.
Ron - I can not get to my emails..on OX...it's locked up....not sure why ...
Alison - I can't send emails. It's saying an internal error has prevented it fulfilling the request..
Joanna - Cannot write new emails straight away. Page eventually loads, but no signature showing..
Tim - Ive emailed myself from another account and I dont receive emails at all. .
rob - SNI issues across servers.
Bob - this is what i am getting when sending emails to a client 503 bad sequence of commands.
Carla - I went to sign up for the email plan and after I filled everything out and put in a password and went to check out a System Error popped up. .
Eva - Emails not coming through .
Robyn - Sign Up Processes on hold ... Control Board/Panel inactive ... PW internal functions inactive ... .
melissa - i have just signed up and it keeps crashing before i can make one , it won’t load .
Madolyn - Issue inside the server not sending emails.
Alan - Now, ionos.com and my web pages are all down..
Oliver - Wrong or missing login data to access e-mail transport server. Please check associated account's settings/credentials. - when i log in, it state credentials are not valid. .
KJ - Cannot access server or websites hosted on said server.
Niall - Hosted Exchange is unresponsive via OWA.
Bob - I can not send emails, but I can receive them.
Karen - Can't log on and website I published this morning isn't on web.
J - Webmail is not functional at all.
Shane - Website crashed on all systems.
jamie - ionis email not working, nothing happening.
Marcus - The web page says it is temporarily down .
Component | Status |
---|---|
Control Panel | OK |
OK | |
Office | OK |
Mail System and Delivery | OK |
Domains | OK |
Website Builder and Hosting | OK |
Servers | OK |
Online Marketing | OK |
Contract Management | OK |
eCommerce | OK |
Customer Service | OK |
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IONOS provides managed cloud hosting, email services, online store solutions, and tools for email marketing, SEM, online accounting, and billing, integrated through a user-friendly control panel.
Monitoring IONOS since March 2021
Tracking 43 IONOS services and regions
35 incidents in 2025
IONOS isn't down. You can check IONOS status and incident details on the top of the page. IsDown continuously monitors IONOS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IONOS is currently operational. You can check IONOS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IONOS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IONOS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IONOS last outage was on October 12, 2025 with the title "Long waiting times for our Hotline"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IONOS and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IONOS is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IONOS's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to IONOS's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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