What is IONOS current status?

IONOS is currently operational. You can check IONOS status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

IONOS was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the IONOS status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest IONOS outages, issues and problems' at the top of the page.

When was the last IONOS outage?

IONOS last outage was on May 08, 2025 with the title "Disruption in MyWebsite with eCommerce integration"

How to monitor or check IONOS status?

You can use IsDown service or go to IONOS official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when IONOS is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when IONOS has issues. IONOS official status page might also offer notification options such as email, SMS, or Slack.

Is IONOS Down? Check IONOS status and current outages

IONOS incident history

IsDown has tracked 278 incidents since started monitoring IONOS downtimes in March 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 08 2025

Disruption in MyWebsite with eCommerce integration

6 days ago · lasted about 3 hours

Some customers may be experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.
May 06 2025

Disruption in logging into the Webmail

8 days ago · lasted about 1 hour

We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.
Apr 28 2025

Greater hold time in our Hotline

16 days ago · lasted about 2 hours

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patien...
Mar 2021 ...

IsDown started monitoring IONOS status

We've tracked and collected 278 incidents since started monitoring IONOS status

IONOS user-reported issues in the last 24 hours

This chart displays the number of user-reported IONOS problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about IONOS issues

M

Madolyn

27 days ago

Issue inside the server not sending emails
A

Alan

about 2 months ago

Now, ionos.com and my web pages are all down.
O

Oliver

2 months ago

Wrong or missing login data to access e-mail transport server. Please check associated account's settings/credentials. - when i log in, it state credentials are not valid.
K

KJ

3 months ago

Cannot access server or websites hosted on said server
N

Niall

3 months ago

Hosted Exchange is unresponsive via OWA
B

Bob

3 months ago

I can not send emails, but I can receive them
K

Karen

3 months ago

Can't log on and website I published this morning isn't on web
J

J

3 months ago

Webmail is not functional at all
S

Shane

3 months ago

Website crashed on all systems
J

jamie

3 months ago

ionis email not working, nothing happening
M

Marcus

3 months ago

The web page says it is temporarily down
A

Alaaeldin

3 months ago

My website is down, unavailable services https://advancedcardiovascularcare.co.uk
T

Tom

3 months ago

emails arent working and cant access their website
V

Vision

3 months ago

I cant access my website both front end and backend. Webspace explorer too is unaccessible since this morning 05/02/2025
O

Oliver

3 months ago

Webmailer not working since several weeks now: Connection error The service is not available right now.
E

emma

Servers 3 months ago

emails are unresponsive not sending or receiving
J

Jill

Email 4 months ago

Unable to connect to the server on both my phone & desktop PC
P

Phil

4 months ago

Cant login to webmail says its down
B

Brigitte

4 months ago

An error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
T

Thea

4 months ago

Connection error The service is not available right now.
D

Dave

5 months ago

Email servers and ionos.com sites are down
M

Marc

5 months ago

ping is down, can't connect to vps, ions.com down
R

Ross

6 months ago

Looks like my VPSs are down. Can't even select them in cloud panel on IONOS
R

Ric

6 months ago

The website is down, and the web space is not available.
D

Dominik

6 months ago

IONOS Mail ... man kann sich nicht mehr einloggen! An error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
L

Linda

Webmail 7 months ago

It is buffering during the signing-in process after I input my email address
R

Ruby

7 months ago

Ionos webmail is down: error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
M

Michael

8 months ago

Website down - both mine and IONOS from laptop. Works on phone
S

Steve

9 months ago

Unable to receive emails. This is happening on both webmail and client.
L

Lukasz

9 months ago

all databases are lost!!!!
M

Malgorzata

9 months ago

Email is not working, we don't have access to our emails. There is a problem with connecting to your server. Outlook cannot connect to the server. We are losing the business.
A

Andy

9 months ago

Email services completely down.
L

Laurence

9 months ago

Email down again on both webmail and client.
I

Ivie

9 months ago

Cannot send or receive emails
S

sam

9 months ago

Emails not loading and causing issues for business
L

laura

9 months ago

no emails showing; keeps saying re-try
L

Lee

9 months ago

Cannot send or receive email through IONOS, And Webmail cannot see any sent emails for any time in the past
D

Derek

9 months ago

Can't receive email, authentication failed. Webmail working but very slow.
J

John

Email 9 months ago

Got logged out on all clients and web login is slow and cant send or recieve mails
E

Elle

9 months ago

Authentication error. Mail from this account has not been retrieved since 09:37
S

S

9 months ago

Can’t send or receive, keeps asking for password then doesn’t work. Tried to access my account on Ionos to set autoresponder but can’t access page to set it, instead tab going to page to create new email address!!
P

Peter

9 months ago

Exchange accounts cannot receive email. Cannot get through on phone and cannot email to support as they dont seem to accept emails from 'unknown' mailboxes
I

Ian

9 months ago

Outlook can’t login to my IONOS mail server When I try to login on ionos webmail it can’t retrieve messages
M

Mike

9 months ago

emails not working on 2 accounts
R

Rutti

9 months ago

No able to load. So can't receive or send emails and cannot see existing emails
D

D

9 months ago

Ionos email credentials not accepted
S

Scott

9 months ago

Cannot log into emails. Saying wrong password
J

jane

9 months ago

I can't log on to my emails via outlook or direct. Very annoying. Im UK based
R

rachel

9 months ago

iphone, windows and webmail not working
C

Chris

9 months ago

Email not working in Apple Mail on Mac or iPhone. Webmail also not working correctly.
J

John

9 months ago

Not able to send or receive email from IONOS.
R

Richard

9 months ago

Email not verifying user and password
S

Sam

9 months ago

Cannot access my email on PC or phone
J

Jaime

9 months ago

Email on macOS keeps asking for password. On ionos webmail site it loggs in but doesn't show the emails.
L

Li

9 months ago

can't access webmail or mail via outlook client
M

Michelle

9 months ago

IONOS down for all our company's users.
N

Nasha

9 months ago

Can't receive nor send emails
C

Chris

9 months ago

The imap authentication fails
L

Lisa

9 months ago

Can't log in to email on phone or laptop
A

Ashley

9 months ago

Webmail / imap not working

IONOS outages in the last 30 days

Number of Incidents

6 issues

Last incident

6 days ago

Seamless Integrations

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Check IONOS components, services, or regions current status in real-time

Control Panel

Office

Mail System and Delivery

Domains

Website Builder and Hosting

Having problems with IONOS? What can you do?

First, stay calm.
- We know it's stressful when IONOS is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the IONOS outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did IONOS already acknowledge the issue? And published a status update? (You can find it in the top of the page or in IONOS status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If IONOS is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did IONOS recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about IONOS status changes?

IsDown offers an easy way to monitor IONOS with maximum flexibility

Major Outages Notifications

IsDown monitors IONOS for major outages. A major outage is when IONOS experiences a critical issue that severely affects one or more services/regions. When IONOS marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors IONOS status page for minor outages. A minor outage is when IONOS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in IONOS status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

IONOS publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors IONOS and all their 43 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

IONOS and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.