IONOS is having ongoing maintenance
Updated a few minutes ago
Monitoring IONOS since March 2021. Learn more
Monitoring
43 components
Total Incidents in 2025
4 incidents
The best way to monitor IONOS and other dependencies
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Oliver
about 2 hours agoWebmailer not working since several weeks now: Connection error The service is not available right now.
emma
3 days agoServers emails are unresponsive not sending or receiving
Jill
17 days agoEmail Unable to connect to the server on both my phone & desktop PC
Phil
19 days agoCant login to webmail says its down
Brigitte
23 days agoAn error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
Thea
23 days agoConnection error The service is not available right now.
Dave
about 2 months agoEmail servers and ionos.com sites are down
Marc
about 2 months agoping is down, can't connect to vps, ions.com down
Ross
2 months agoLooks like my VPSs are down. Can't even select them in cloud panel on IONOS
Ric
2 months agoThe website is down, and the web space is not available.
Dominik
3 months agoIONOS Mail ... man kann sich nicht mehr einloggen! An error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
Linda
3 months agoWebmail It is buffering during the signing-in process after I input my email address
Ruby
4 months agoIonos webmail is down: error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
Michael
4 months agoWebsite down - both mine and IONOS from laptop. Works on phone
Steve
5 months agoUnable to receive emails. This is happening on both webmail and client.
Lukasz
5 months agoall databases are lost!!!!
Malgorzata
5 months agoEmail is not working, we don't have access to our emails. There is a problem with connecting to your server. Outlook cannot connect to the server. We are losing the business.
Andy
5 months agoEmail services completely down.
Laurence
5 months agoEmail down again on both webmail and client.
Ivie
5 months agoCannot send or receive emails
sam
5 months agoEmails not loading and causing issues for business
laura
5 months agono emails showing; keeps saying re-try
Lee
5 months agoCannot send or receive email through IONOS, And Webmail cannot see any sent emails for any time in the past
Derek
5 months agoCan't receive email, authentication failed. Webmail working but very slow.
John
5 months agoEmail Got logged out on all clients and web login is slow and cant send or recieve mails
Elle
5 months agoAuthentication error. Mail from this account has not been retrieved since 09:37
S
5 months agoCan’t send or receive, keeps asking for password then doesn’t work. Tried to access my account on Ionos to set autoresponder but can’t access page to set it, instead tab going to page to create new email address!!
Peter
5 months agoExchange accounts cannot receive email. Cannot get through on phone and cannot email to support as they dont seem to accept emails from 'unknown' mailboxes
Ian
5 months agoOutlook can’t login to my IONOS mail server When I try to login on ionos webmail it can’t retrieve messages
Mike
5 months agoemails not working on 2 accounts
Rutti
5 months agoNo able to load. So can't receive or send emails and cannot see existing emails
D
5 months agoIonos email credentials not accepted
Scott
5 months agoCannot log into emails. Saying wrong password
jane
5 months agoI can't log on to my emails via outlook or direct. Very annoying. Im UK based
rachel
5 months agoiphone, windows and webmail not working
Chris
5 months agoEmail not working in Apple Mail on Mac or iPhone. Webmail also not working correctly.
John
5 months agoNot able to send or receive email from IONOS.
Richard
5 months agoEmail not verifying user and password
Sam
5 months agoCannot access my email on PC or phone
Jaime
5 months agoEmail on macOS keeps asking for password. On ionos webmail site it loggs in but doesn't show the emails.
Li
5 months agocan't access webmail or mail via outlook client
Michelle
5 months agoIONOS down for all our company's users.
Nasha
5 months agoCan't receive nor send emails
Chris
5 months agoThe imap authentication fails
Lisa
5 months agoCan't log in to email on phone or laptop
Ashley
5 months agoWebmail / imap not working
Geoff
5 months agoWe are able to send or receive emails
Robert
5 months agoEmail asking for password - can't connect
Max
5 months agoIONOS Webmail seems to now work right now. Servers seems offline
Emma
6 months agoWebmail unable to login bookings@ourcommunitycentre.co.uk
Giulio
6 months agomultiple websites hosted on Ionos are down
Martin
6 months agoWebmail I'm just getting a 503 message
Alexandra
6 months agoWebmail error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
Candace
6 months agoWebmail Error message An error occured error_category: ox-error error_type: internal server error error_description: An internal error occurred, please try again later.
Jamie
6 months agoCan't get into emails or online
Michael
6 months agoWe cannot receive email using Thunderbird. I can access email through the web mail portal. I also cannot reach www.ionos.com.
Yeang
6 months agohosted website not loading, mostly down since 8.30am EST
Miguel
6 months agoNone of its services or websites are working (neither my VPS's)
Lisa
6 months agoCannot log in to their main site and my account and all clients sites and email are down!
Patricio
6 months agoNo access to website or email hosted on ionos, from Ecuador and USA
IsDown has tracked 267 incidents since started monitoring IONOS status in March 2021.
6 days ago · lasted about 1 hour
Due to a technical disruption, some customers are experiencing issues when trying to install WordPress in the Control Panel More details
23 days ago · lasted about 2 hours
Due to a technical issue, functionalities for sending emails (e.g. contact form) of our MyWebsite product may be unavailable. We apologize for any inconvenience caused. More details
23 days ago · lasted about 7 hours
Due to a technical issue, it is not possible to download invoices in the Control Panel. Our technicians are currently working on resolving this issue. More details
We've tracked and collected 267 incidents since started monitoring IONOS status
Number of Incidents
3 issues
Last incident
6 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor IONOS with maximum flexibility
IsDown monitors IONOS for major outages. A major outage is when IONOS experiences a critical issue that severely affects one or more services/regions. When IONOS marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors IONOS status page for minor outages. A minor outage is when IONOS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in IONOS status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IONOS publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IONOS and all their 43 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
IONOS and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
IONOS is down. You can check IONOS status and incident details on the top of the page. IsDown continuously monitors IONOS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IONOS seems to be having problems. You can check IONOS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IONOS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IONOS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IONOS last outage was on January 27, 2025 with the title "Installation issues with Wordpress Hosting"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IONOS and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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