Outage in IONOS

Limited functionality of Support Tools

Resolved Minor
December 05, 2023 - Started 5 months ago - Lasted about 5 hours
Official incident page

Need to monitor IONOS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including IONOS, and never miss an outage again.
Start Free Trial

Outage Details

Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service may not be able to answer all questions related to your account.
Components affected
IONOS Cancellation Service IONOS Billing Service
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/05/2023 09:50PM

The issue has been resolved.

IDENTIFIED 5 months ago - at 12/05/2023 07:05PM

We are still working on resolving the technical issue.

IDENTIFIED 5 months ago - at 12/05/2023 06:41PM

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

IDENTIFIED 5 months ago - at 12/05/2023 04:50PM

We have found the cause for the disruption and are working on resolving it.

IDENTIFIED 5 months ago - at 12/05/2023 04:36PM

Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.

Latest IONOS outages

Technical issues with VPS product - 6 days ago
Limited functionality of product VPS - 7 days ago
Disruption in some Control Panel sections - 9 days ago
Disruption in logging into the Control Panel - 21 days ago
Limited functionality of product VPS - 22 days ago

Know when your vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE