Outage in iQmetrix

Trade-In Service - Timeout Error

Resolved Major
January 31, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor iQmetrix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including iQmetrix, and never miss an outage again.
Start Free Trial

Outage Details

We're receiving reports of errors being returned from the Trade-In service, we are investigating and will provide further context on scope and resolution as soon as they're available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/01/2024 12:17AM

Errors have stabilized for the Trade-In service. Our teams will continue to monitor and verify further testing during business hours. Thanks again for your patience.

MONITORING 3 months ago - at 01/31/2024 11:34PM

Our development and database teams intervened and we're seeing continual improvement of Trade-In errors. Once we have the all clear we will communicate that out.

Thanks for your patience.

INVESTIGATING 3 months ago - at 01/31/2024 11:16PM

We're receiving reports of errors being returned from the Trade-In service, we are investigating and will provide further context on scope and resolution as soon as they're available.

The easiest way to monitor iQmetrix and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime