Outage in Iterable
SMS send failures
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Engineering has completed resending all transactional SMS messages. All failed marketing messages during this time will not be resent. Please reach out to support if more assistance is needed.
We are continuing to monitor for any further issues.
Engineering is continuing to resend messages and are monitoring the situation
Engineering is continuing to resend SMS messages. The next update will be at or before 2:00 AM PST.
Engineering is continuing to work on resending the failed SMS messages. We are also working to identify the affected SMS campaigns. The next update will be at or before 11:00 PM PST.
We detected a high volume of SMS send failures via Twilio from 2:55 PM PST to 6 PM PST. The issue has been addressed, but messages sent during that time may have failed. Engineering is working to resend the failed messages. Next update will be at or before 8:30 PM PST
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