Outage in Iterable

Login outage in US region

Resolved Major
April 17, 2024 - Started 16 days ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently experiencing an outage of our login service in our US web application. We are currently investigating the issue. Users with existing sessions are unaffected, but other users may have trouble logging into the platform. Other functionality such as api calls, ingestion, and campaigns sends are not impacted. Next update at 9 am PT or sooner.
Components affected
Iterable Web Application
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/17/2024 04:04PM

This issue has been resolved. All functionality has been restored.

MONITORING 16 days ago - at 04/17/2024 03:40PM

The issue has been mitigated and users should be able to log into the platform again without issues. We will continue to monitor and if you are still experiencing issues logging in please contact Iterable support.

INVESTIGATING 16 days ago - at 04/17/2024 03:35PM

We are currently experiencing an outage of our login service in our US web application. We are currently investigating the issue. Users with existing sessions are unaffected, but other users may have trouble logging into the platform. Other functionality such as api calls, ingestion, and campaigns sends are not impacted. Next update at 9 am PT or sooner.

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