Outage in Jira Core

Jira Cloud website outage

Resolved Major

November 22, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently investigating an outage in Jira Cloud and other products based on US-east and US-west shards. We will provide more information as we work to identify the root cause.

Components affected

Jira Core Marketplace Jira Core Search Jira Core Mobile Jira Core Purchasing & Licensing Jira Core Signup Jira Core Automation for Jira Jira Core Viewing content Jira Core Create and edit Jira Core Authentication and User Management Jira Core Notifications Jira Core Administration

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 11/22/2022 11:32PM

We have successfully mitigated an issue within our networking services by scaling our networking infrastructure. All affected products are now back online and no further impact has been observed.

MONITORING over 3 years ago - at 11/22/2022 10:47PM

We have taken action to mitigate an issue within our networking services. We will continue to monitor for the next 30 minutes before marking the incident as resolved.

INVESTIGATING over 3 years ago - at 11/22/2022 08:46PM

We're currently investigating an outage in Jira Cloud and other products based on US-east and US-west shards. We will provide more information as we work to identify the root cause.

Latest Jira Core outages

Automation events delayed for some customers in the APAC region - 30 days ago

Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products - 3 months ago

Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo - 4 months ago

Degraded Performance for Some Jira Users - 4 months ago

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