Outage in Jira Core

Issues with the Zendesk App integration in Jira

Resolved Minor

January 25, 2023 - Started about 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

We are currently investigating reports of errors with the Zendesk app integration in Jira. We shall provide more updates when we learn more about it.

Components affected

Jira Core Marketplace

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2023 05:01PM

Between approximately 14:20 UTC to approximately 16:00 UTC, we investigated an issue with the Jira Cloud - Zendeks integration. The root cause was related to a Zendesk-side incident that was mitigated. The issue has been resolved and the service is operating normally.

INVESTIGATING about 1 year ago - at 01/25/2023 04:38PM

We are currently investigating reports of errors with the Zendesk app integration in Jira. We shall provide more updates when we learn more about it.

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