Outage in Jira Work Management

Outages in Cloud products for a specific region

Resolved Major

September 27, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating reports of intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software Cloud customers so if you are experiencing short periods of outage you might have been affected by this incident. We will provide more details within the next hours.

Components affected

Jira Work Management Viewing content

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/28/2023 12:38AM

Between 27/Sep/2023 13:00 UTC and 27/Sep/2023 17:30 UTC, we experienced intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.

MONITORING over 2 years ago - at 09/27/2023 07:16PM

We have mitigated the problem and now we are monitoring this closely.

INVESTIGATING over 2 years ago - at 09/27/2023 05:56PM

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