Outage in Jobber

Some users may experience login issues on Jobber website

Resolved Major

July 20, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with logging in to the web version of Jobber due to a third party issue. This may affect some users in certain regions. Regions we've identified as being impacted are: -Wyoming -Alberta -Colorado -Kansas You may see styling issues when on the login page, but please try to proceed with login. If you are experiencing errors after attempting login on the website, we recommend logging in through the mobile app. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/20/2023 05:19PM

We have fully investigated, and are no longer experiencing login issues. Our Engineering team is actively discussing with our third-party software how to prevent future disruptions similar to this one.
If you continue to experience issues with logging in through the website please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

INVESTIGATING over 2 years ago - at 07/20/2023 02:28PM

We are investigating an issue with logging in to the web version of Jobber due to a third party issue. This may affect some users in certain regions.
Regions we've identified as being impacted are:
-Wyoming
-Alberta
-Colorado
-Kansas

You may see styling issues when on the login page, but please try to proceed with login.
If you are experiencing errors after attempting login on the website, we recommend logging in through the mobile app.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Latest Jobber outages

Subscription purchases and updates are unavailable - 1 day ago

Issues accessing Jobber Online and the Jobber App - 13 days ago

Issues accessing Jobber Online and the Jobber Mobile App - about 1 month ago

Delay in certain operations - about 1 month ago

Job Costing is failing to load - about 2 months ago

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