Outage in K3 Imagine

Clean Cash Unavailable

Resolved Major

August 02, 2023 - Started 9 months ago - Lasted about 2 hours

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Outage Details

We implemented a fix and are currently monitoring the result.

Components affected

K3 Imagine Point Of Sale (POS) K3 Imagine Clean Cash

Latest Updates ( sorted recent to last )

MONITORING 9 months ago - at 08/02/2023 09:06AM

We implemented a fix and are currently monitoring the result.

IDENTIFIED 9 months ago - at 08/02/2023 08:13AM

We have identified the cause and are implementing a solution.

INVESTIGATING 9 months ago - at 08/02/2023 08:03AM

We have identified that we are unable to reach the CleanCash service which is affecting the use of POS in Sweden. This is under investigation but appears to be on the 3rd party service end. We are in touch with the provider and will update when more information is available.

Latest K3 Imagine outages

Clean Cash Outage - 8 months ago

Network Routing Issues - 11 months ago

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