Never miss when your external dependencies are down. Instant notifications when there are outages.
Resolved Minor Account login and site access resulting in time out.
We are aware of attempts to access Kajabi accounts and accounts are resulting in an error 500/520. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
We have received an alert that our process for connecting and disconnecting a custom domain becomes stuck. This outage depends on the progress made by a vendor of ours and our status will closely follow their updates. At this time we'd recommend making changes to your custom domain until our status page reaches a "resolved" state. Thank you for your patience and please reach out to our support team if you'd like further discussion on the topic. https://help.kajabi.com/hc/en-us/articles/4404549690523
Resolved Minor Degraded Editor Experience - Missing Icons/Font
We are currently investigating an issue wherein areas of the app are not appearing in their expected styling. This includes the theme editor, pipeline preview, email sequence outline, and community editor. Thank you for your patience and we will provide updates soonest possible.
Resolved Minor Video Playback Issues
We have received sparse reports of video playback issues due to a partial vendor disruption. If you or your members experience playback errors, we recommend clearing your cache and performing a hard browser refresh. We will continue to monitor as our vendor works to resolve this issue and will provide an update once this has been fixed.
Resolved Minor Outbound email delivery and email event processing issue
We’ve noticed some issues in the app outbound email delivery and email event processing, including password reset emails due to the third party upstream outage. Our engineers are monitoring the situation. We highly appreciate your patience at this time.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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