This chart provides user-reported problems for Kajabi in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Kajabi status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Kajabi outages.
Minor Resolved · 16 days ago · lasted 1 day
Community Members aren't able to join a Private Circle via Community Share link
We've noticed some issues in the Kajabi Community wherein the community circle share link is not allowing members to join a private circle. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Minor Resolved · 26 days ago · lasted about 3 hours
Product Lesson Video playback is taking a while to buffer
We’re investigating an issue with some video playback taking a while to buffer. This may impact long videos and we recommend switching to a different format or waiting for a bit for the video to load. We’ll post updates as we investigate.
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Minor Resolved · 29 days ago · lasted 41 minutes
Transactions Page Loading Issues
Our team has identified an issue causing the Transactions page in the dashboard to load incompletely and not display transaction records. This does not affect the ability to process transactions however. A fix has already been identified and will be in place shortly. We will continue to update this page as soon as possible.
Minor Resolved · 30 days ago · lasted about 6 hours
We’ve noticed some issues with our upstream provider that are causing delayed sending/delivery of both Marketing Campaign and Transactional emails. Our engineers are monitoring the situation and we will provide ongoing updates as the situation develops. We appreciate your patience at this time.
Minor Resolved · about 1 month ago · lasted about 9 hours
Outbound Email Delays
We’ve noticed some issues with our upstream provider that are resulting in delayed delivery of both Marketing Campaign and Transactional messages. Our engineers are monitoring the situation and we will provide ongoing updates. We highly appreciate your patience at this time.
Minor Resolved · about 1 month ago · lasted about 1 hour
Video and Audio Upload Errors
The service we utilize for media encoding is experiencing a disruption that may cause encoding delays or failures. During this time, video and audio upload processes may experience errors. We'll update this status as soon as we have more information to share.
Minor Resolved · about 1 month ago · lasted about 1 hour
Increased Community Latency
We're investigating issues regarding increased community load times. We'll keep you updated when we have more information to share.
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