Outage in Kajabi

Contact Import Job Latency

Resolved Minor
April 12, 2024 - Started 19 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing latency for Contact import jobs. You may experience delays when importing your contacts. Our engineers are actively investigating and looking into the matter and we will provide further updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/13/2024 01:41AM

This incident has been resolved.

MONITORING 19 days ago - at 04/13/2024 12:13AM

We are seeing the latency for Contact imports going back down to normal levels. You should no longer experience any delays when importing contacts. We are continuing to monitor the situation.

INVESTIGATING 19 days ago - at 04/12/2024 08:52PM

We are currently investigating an issue that is causing latency for Contact import jobs. You may experience delays when importing your contacts. Our engineers are actively investigating and looking into the matter and we will provide further updates as soon as we have more information.

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