Outage in Kajabi

Live Chat Unavailable

Resolved Minor
April 19, 2024 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Due to a vendor outage, live chat may be currently unavailable. If you require assistance, please email support@kajabi.com and an agent will be in touch with you. Thank you for your patience and understanding, we will update this page as soon as we have updates to share.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 10:25PM

This issue has been resolved.

MONITORING 13 days ago - at 04/19/2024 09:46PM

Our vendor has implemented a fix for the issue. You should no longer have any issues with live chat availability. We will continue to monitor the situation. Thank you again for your patience and understanding.

INVESTIGATING 13 days ago - at 04/19/2024 08:53PM

Due to a vendor outage, live chat may be currently unavailable. If you require assistance, please email support@kajabi.com and an agent will be in touch with you. Thank you for your patience and understanding, we will update this page as soon as we have updates to share.

Latest Kajabi outages

Payment methods not showing at Checkout for some AU Heroes - about 13 hours ago
Kajabi Support Chat Messages appears to be delayed - about 16 hours ago
Apple Pay and Google Pay unavailable for some checkout pages - 1 day ago
Course certificate downloads and Site, Landing Page, and Funnel page screenshots are not visible or loading - 3 days ago
Product Progress is inaccessible. Loading endlessly - 8 days ago

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