Outage in Kajabi

Intermittent Errors utilizing Kajabi

Resolved Minor
May 07, 2025 - Started 6 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of Heroes encountering an error when accessing Landing Pages, Website Pages, and Email Templates in the Admin view. Making changes to the templates may also be impacted during this time. Note: This does not appear to impact the customer experience. We'll provide an update soon. We highly appreciate your patience at this time.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/07/2025 10:03PM

A fix has been implemented and the issue is no longer occurring.

This incident has been resolved.

MONITORING 6 days ago - at 05/07/2025 09:35PM

A fix has been implemented, and we are seeing success in being able to access and edit pages and email templates.

We are currently reviewing and monitoring the results.

INVESTIGATING 6 days ago - at 05/07/2025 09:08PM

We are investigating reports of Heroes encountering an error when accessing Landing Pages, Website Pages, and Email Templates in the Admin view.

Making changes to the templates may also be impacted during this time.

Note:
This does not appear to impact the customer experience.

We'll provide an update soon. We highly appreciate your patience at this time.

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