Outage in Kajabi

Support Email Disruption - Please Use Live Chat

Minor

March 30, 2026 - Started about 3 hours ago
Official incident page

Incident Report

We’re currently experiencing an issue where support emails are not being sent from our system. Our team is actively working to resolve this as quickly as possible. In the meantime, if you need assistance, please reach out to us via live chat for immediate support. We appreciate your patience and will provide updates as soon as possible.

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Latest Updates ( sorted recent to last )

MONITORING 7 minutes ago - at 03/30/2026 07:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 hours ago - at 03/30/2026 04:31PM

We’re currently experiencing an issue where support emails are not being sent from our system. Our team is actively working to resolve this as quickly as possible.
In the meantime, if you need assistance, please reach out to us via live chat for immediate support.
We appreciate your patience and will provide updates as soon as possible.

Latest Kajabi outages

Community Access for new customers - 4 days ago

Investigating Issues with Contact Search - 25 days ago

Delays in conversation affecting support. - 27 days ago

Inability to edit in certain areas of Kajabi - about 1 month ago

Investigating Email Delivery Issues (Microsoft Providers) - about 1 month ago

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